Privacy Policy

1. Introduction

Prasanna Trust ("we", "us", or "our") operates the website swamisukhabodhananda.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

We may collect the following information:

• Contact details — name, email address, and phone number when you submit an enquiry or register for an event.
• Shipping information — postal address when you purchase publications or products.
• Payment information — processed securely via Razorpay or PayPal. We do not store your card details.
• Usage data — pages visited, time spent, and device information via Google Analytics (with your consent).

3. How We Use Your Information

• To process orders and deliver publications or products.
• To respond to your enquiries and provide customer support.
• To send order confirmations and updates.
• To improve our website and services.
• To comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal data to third parties. We may share your information with:

• Payment processors (Razorpay, PayPal) solely to complete transactions.
• Courier or logistics partners to fulfil deliveries.
• Authorities when required by law.

5. Cookies & Analytics

We use Google Analytics 4 with Consent Mode v2. Cookies are only placed for analytics purposes after you provide consent through the cookie banner on your first visit. You can withdraw consent at any time by clearing your browser cookies.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are kept for a minimum of 7 years for accounting purposes.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal obligations.
• Opt out of analytics tracking via the cookie consent banner.

To exercise any of these rights, please contact us at enquiry.prasannatrust@gmail.com.

8. Security

We take reasonable measures to protect your personal information from unauthorised access. All payment transactions are encrypted and handled by PCI-DSS compliant payment processors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the latest revision. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For any questions regarding this Privacy Policy, please contact: